✦ Legal

Terms of Service

Last updated: June 2026 · Effective date: June 2026

1. About these terms

These Terms of Service (“Terms”) govern your use of Vow, a wedding planning application operated by Iron Raven Design Studio Ltd (in the process of incorporation under the laws of England and Wales) (“Vow”, “we”, “us”, “our”), accessible at vowplanner.uk.

By creating an account or using Vow, you agree to these Terms. If you do not agree, please do not use the service. For questions, contact us at hello@vowplanner.uk.

2. Eligibility

You must be at least 18 years old to use Vow. By using the service, you confirm that you meet this requirement. We reserve the right to close accounts that do not meet this requirement.

3. Your account

Beta access

During the beta period, access to Vow requires a personal access code issued by us. This code is personal to you, non-transferable, and may only be used once. Sharing or selling your access code is not permitted and may result in account termination.

Account security

You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage resulting from your failure to keep your account credentials secure. Notify us immediately at hello@vowplanner.uk if you suspect unauthorised access to your account.

Account accuracy

You agree to provide accurate and complete information when creating your account and to keep this information up to date.

4. The service

What Vow provides

Vow is a wedding planning tool that helps couples manage guests, budgets, vendors, seating, timelines, wedding websites, and related tasks. The service is provided “as is” and we make no warranties that it will be error-free or uninterrupted.

Beta period

During the beta period, Vow is provided free of charge to beta testers. Features may change, be added, or be removed during this period. We will give reasonable notice of significant changes. At the end of the beta period, continued access will require a paid subscription or one-time payment at the prices published on our website at that time.

Service availability

We aim to keep Vow available at all times but cannot guarantee uninterrupted access. We may suspend the service temporarily for maintenance, upgrades, or reasons beyond our control. We will endeavour to give advance notice of planned maintenance where possible.

5. Your content

You retain full ownership of all content you upload or create using Vow — including guest data, photos, wedding website content, and any text you write. We do not claim any ownership over your content.

By uploading content to Vow, you grant us a limited licence to store, display, and process that content solely for the purpose of providing the service to you. We will never use your content for advertising, training AI models, or any purpose beyond operating Vow.

You are responsible for ensuring you have the right to upload any content — including photos of other people. You must not upload content that is illegal, defamatory, or infringes the intellectual property rights of others.

6. Guest data

When you add guests to Vow, you are acting as a data controller for their personal information. You are responsible for ensuring you have an appropriate basis for storing and processing your guests' data. We process this data on your behalf as a data processor.

We recommend informing your guests that their details (name, email, dietary requirements, etc.) are stored in a planning tool to help manage your wedding.

7. Acceptable use

You agree not to use Vow to:

• Violate any applicable laws or regulations
• Upload or share any content that is illegal, harmful, threatening, abusive, or offensive
• Attempt to gain unauthorised access to any part of the service or another user's account
• Reverse engineer, decompile, or attempt to extract the source code of Vow
• Use the service for any commercial purpose other than planning your own wedding
• Transmit spam, malware, or any malicious code
• Circumvent any security measures or access controls

We reserve the right to suspend or terminate accounts that violate these terms without notice.

8. Pricing and payment

Beta period

Access during the beta period is provided free of charge to invited beta testers.

Post-beta pricing

Following the beta period, Vow will be available on a paid basis. Current pricing is published at vowplanner.uk/#pricing. We will give beta testers at least 30 days' notice before any payment is required.

Refunds

For one-time payments, we offer a 14-day refund period from the date of purchase. For monthly subscriptions, you may cancel at any time and will retain access until the end of the current billing period. We do not offer partial refunds for unused subscription periods.

9. Intellectual property

Vow, including its design, code, features, and branding, is owned by Iron Raven Design Studio Ltd and protected by intellectual property laws. You may not copy, reproduce, or create derivative works from any part of Vow without our express written permission.

The Vow name, logo, and wordmark are trademarks of Iron Raven Design Studio Ltd.

10. Limitation of liability

To the maximum extent permitted by law, Vow and Iron Raven Design Studio Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including loss of data, loss of revenue, or any other losses.

Our total liability to you for any claim arising from these Terms or your use of Vow shall not exceed the amount you have paid to us in the 12 months preceding the claim, or £100, whichever is greater.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

11. Termination

By you

You may delete your account at any time from Settings → Account. Upon deletion, your data will be permanently removed within 30 days.

By us

We may suspend or terminate your account if you breach these Terms, if we are required to do so by law, or if we decide to discontinue the service. We will give reasonable notice where possible. If we discontinue the service, we will provide a data export facility for at least 30 days.

12. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of Vow after changes take effect constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you may delete your account before they take effect.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of Vow shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also have rights under the laws applicable in your jurisdiction.

14. Contact

For any questions about these Terms, please contact us at hello@vowplanner.uk.